Ошибка, код ошибки: цифровые копиры (ксероксы) CanonКоды ошибок копиров ("ксероксов") Canon
Коды ошибок цифровых
Коды ошибок цифровых
копировальных аппаратов Canon
копировальных аппаратов Canon

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Canon iR1200 / iR1300 :       "iR1200/iR1300 Series - коды ошибок"  

Canon iR1510
Код ошибкиОписание
E810The case that the toner bottle is detected, but not the cartridge. Main cause: The DC controller PCB is faulty. The cartridge is faulty.
Action :
1. High-voltage contact (between machine and the developing unit): Is the high-voltage spring used to supply high voltage to the developing unit soild?
YES: Clean it.
2. High-voltage contact (between high-voltage spring and DC controller PCB; J207): Is the connection between the high-voltage spring and the DC controller PCB(J207) normal?
NO: Correct the connection.. If the problem cannot be corrected, re-place the faulty part.
3. Developing unit, DC controller PCB: Replace the developing unit. Is the problem corrected?
YES: End
NO: Replace the DC controller PCB


Canon iR1600 / iR2000
Код ошибкиОписание
E000The main thermistor reading does not reach 40oC 14 sec after the fixing heater goes ON (fixing low temperature error)
E001The main thermistor reading reaches 220°C or higher (fixing high temperature error)
E002A start-up fault is detected under any of the following conditions of the main thermistor (start-up detection fault):
after exceeding 40°C, it fails to reach 60°C within 10 sec.
after exceeding 60°C, it fails to reach 80°C within 10 sec.
. . .
after exceeding 180°C, it fails to reach 195°C within 10 sec.
E003After the end of the WAIT period, the main thermistor reading is 100°C or lower. In standby, the sub thermistor reading is 50°C or lower. (low temperature error in fixing temperature control)
E004At time of initialization, the ZEROXI* signal of the power supply is not detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec continuously.
A short circuit is detected in the triac (ASIC; fixing temperature control drive circuit error).
Possible cause: Fixing assembly is faulty. (The main thermistor has an open circuit. The sub thermistor has an open circuit. The fixing heater has an open circuit. The power supply PCB is faulty. The DC controller PCB is faulty.)
Note: If E000 through E004 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory:
#7 PRINTER - #4 PRINTER RESET - YES=(*)
E010A specific revolution is not detected from the main motor rotation detection signal (MLOK*), causing the signal to go '1' (main motor fault)
Possible cause: The main motor (M101) is faulty. The controller PCB is faulty.
E100When the scanner motor is started up, the BD input signal does not arrive within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to reach a specific revolution within 20 sec at time of deceleration.
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not within a specific range (±2%) for an equivalent of 10 mm (print distance).
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause: The wiring is faulty (short circuit, open circuit). The laser scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not installed.
E716Communication error between cassette and PCB.
Remove & check paper cassette.
E717PCB communication error.
E719The communication between the card reader and the image processor PCB is disrupted.
Possible cause: The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty.
Note: If E719 is indicated, the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off and then on; be sure to execute #12 CLEAR - CARD in service mode before making corrections.
E733PCB communication error.
E805After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time.
Possible cause: The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Finisher Error Codes
E500An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause: The harness to the finisher is faulty (disconnected connector, open circuit). The finisher controller PCB or the DC controller PCB is faulty.
E514The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause: The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
E530The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause: The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E531The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause: The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
E537The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause: The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
E551The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause: The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
E577The return roller does not reach home position when the delivery motor (M1) is driven for a specific time. (If the same condition is detected while alignment takes place in the direction of feed, a jam will be identified)
Possible cause: The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
E580The stack tray upper limit sensor (S1) goes ON while the stack tray up/down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause: The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
E585The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time (at the start of motor CCW rotation). (If the same condition is detected during stack delivery, a jam will be identified)
Possible cause: The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.


Canon iR2016 / iR2016J / iR2016i / iR2020 / iR2020i
Код ошибкиСубкодОписание
E0000000Fixing temperature abnormal rise
E0010000Fixing unit temperature rise detection (by main thermistor)
0001Fixing unit temperature rise detection (by sub thermistor)
E0020000Fixing unit temperature insufficient rise
E0030000Low fixing temperature detection after standby (by main thermistor)
0001Low fixing temperature detection after standby (by sub thermistor)
E0070000Fixing film rotation error
E0100000Main motor rotation error
E0190001Waste toner full detection
0002Waster toner full detection sensor failure
E0520000Duplex unit connection error
E1000000BD cycle out of range
E1970000Erroneous communication with printer engine
E5000001Finisher communication error
E5200000Offset error
E5310000Stapling error
E5400001Paper surface not detected (standard tray)
0002Not moved within the specified time (standard tray)
0003Sensor not reached within 3 seconds (standard tray)
0005Encoder clock failure (standard tray)
E5420001Paper surface not detected (optional tray)
0002Not moved within the specified time (optional tray)
0003Sensor not reached within 3 seconds (optional tray)
0005Encoder clock failure (optional tray)
E5750000Stack delivery error
E5840000Shutter failure
E7160000Erroneous communication with optional cassette
E7190000Erroneous communication with card reader (serial communication)
0002Erroneous communication with coin vender (serial communication)
E7330000Erroneous communication between controller and printer
E7360000CCU communication error
E7390000Erroneous communication between controller and network board
E7440001Language file/boot ROM/USB memory error
0002
0003
0004
E8050000Fan failure
E8080000Fixing drive circuit failure


Canon iR2200 / iR2800 / iR3300
Некоторые ошибки зависят от того, какая опция установлена: например, ошибки E514 для Saddle Finisher-G1 и Finisher-J1 имеют разные причины.

Код ошибкиСубкодОписание
E0000000The reading of the main thermistor does not reach 30oC 1 sec after the main power switch is turned on. Or, it does not reach 70oC 2 sec thereafter
E0010000The main thermistor detects 250oC or higher
0001The main thermistor or the sub thermistor detects overheating (hardware circuit detection)
0002The sub thermistor detects about 295oC or higher
E0020000The temperature of the fixing film is as follows:
  • has exceeded 100oC, but does not reach 115oC within 1 sec thereafter.
  • has exceeded 140oC, but does not reach 150oC within 1 sec thereafter.
  • has exceeded 160oC, but does not reach 165oC within 1 sec thereafter
  • E0030000The main thermistor reading is lower than 140oC when paper is moved
    0001Low fixing temperature detection after standby (by sub thermistor)
    E0070000An error in the rotation of the fixing film is detected.
    The reading of the main thermistor is 100oC or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
    E0100000After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
    E014000After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
    E0190000The waste toner case is full of waste toner
    E0320001The DA unit connection is disconnected (after connection).
    E0510000At start-up, home position is not detected when the horizontal registration assembly is moved 100 mm in the direction of home position
    E0640000The presence of a high-voltage error is communicated by the composite power supply PCB (The output for primary charging, developing, or transfer has deviated from a specific level of voltage)
    E1000001The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
    0001The BD signal is not detected 10 times or more within 10 msec in 5 msec after the generation of the laser drive signal
    0002While the laser is ON, the BD signal cycle is outside a specific range 20 times or more continuously
    0003While the laser is ON, the horizontal sync signal cycle is outside a specific range 20 times or more
    E1100000The motor ready signal does not arrive within 15 sec after the laser scanner motor drive signal is generated
    E2020001The scanner home position sensor does not go OFF when the scanner is moved forward by 40 mm
    0002The scanner home position sensor does not go ON when the scanner is moved reverse 450 mm
    E2040001While an original is being read, the image leading edge signal does not arrive from the ADF
    E2200001A fault is detected on the inverter PCB for the scanning lamp
    E2250000A specific level cannot be attained for the signal during CCD gain correction at power-on
    0002The edge gain correction level is different from the correction level for the preceding sheet by a specific level or more
    E2400000A fault occurs in communication between the CPU of the main controller PCB and the CPU of the DC controller PCB
    E2430000A fault occurs in the communication between the CPU of the control panel PCB and the CPU of the main controller PCB
    E2480001A difference is discovered between the ID in EEPROM read when the main power switch is turned on and the ID in ROM upon comparison
    0002The data read does not match the data written to EEPROM
    0003A difference is discovered between the ID of EEPROM and the ID of ROM upon comparison while writing data
    E2610000 The intervals of zero-cross signals deviate from the tolerance range while the fixing heater is supplied with power
    E3020001 During shading, the shading processing does not end on the reader controller PCB after 1 sec
    0002During stream reading, the edge white addition processing does not end on the rear controller PCB after 10 sec
    E315-Any of the following is true in the image processing by the main controller:
  • The image data has a fault
  • The encoding/decoding operation for image data has a fault
  • The image processing element of the main controller PCB has a fault
  • E6010000When an image is transferred between the main controller PCB and the HDD, the main controller PCB detects a fault in control information
    0001When an image is transferred between the main controller PCB and the DC controller PCB, the DC controller PCB detects a fault in the control information
    E6020001A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
    0002A data read fault of the HDD is detected when the HDD is started up from the BOOT ROM
    E6040000 A fault is detected in the image memory
    E6050001 A fault is detected in the battery for the image memory
    E6060001 A mounting fault of the HDD is detected when the HDD is started up from the BOOT ROM
    E6740000 A faulty occurs in the communication between the fax PCB and the main controller PCB
    E6770001 A fault occurs it the combination between any of the printer boards (accessories) and the main controller PCB
    E7100001 When the main power is turned on, the communication IC (IPC) on the reader controller PCB cannot be initialized
    0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized
    0003 When the main power is trend on, the communication IC (IPC) on the main controller PCB cannot be initialized
    E7110001 Data is written to the error register of the communication IC (IPC) on the reader controller PCB four times or more within 1.5 sec
    0002 Data is written to the error register of the communication IC (IPC) on the DC controller PCB four times or more within 2 sec
    0003Data is written to the error register of the communication IC (IPC) on the main controller PCB four times or more within 2 sec
    E7120001The communication is not resumed 3 sec or more after data has been written to the error register of the communication IC (IPC) on the ADF controller PCB
    0002The transmission bit is not enabled 10 sec or more in the sync register of the communication IC (IPC) on e reader controller PCB
    E7130000The communication with the finisher is not resumed 3 sec or more after it is disrupted
    E7160000The ID signal is not detected within a specific period of time after the presence of a pedestal is detected
    E7190000Erroneous communication with card reader (serial communication)
    0002Erroneous communication with coin vender (serial communication)
    E7170001The communication with the DA unit is not resumed 3 sec or more after it is disrupted
    E7190001The communication between the Card Reader-C1 or the coin vendor and the main controller PCB is disrupted
    E7320001 A fault is detected by the main controller PCB in the communication between reader controller PCB and the main controller PCB
    E7330001 A fault is detected by the main controller PCB in the communication between the DC controller PCB and the main controller PCB
    E7370000During self diagnosis at power-on, the DRAM check finds a fault in the main controller PCB
    E7400001At power-on, the LAN card has a fault
    0002The MAC address has a fault
    0003The LAN card cannot be read
    E7410000 The PCI bus has a fault
    E7430000 The reader controller PCB detects a fault in the communication between the main controller PCB and the reader controller PCB
    E7440000 The BootROM on the main controller PCB and the system software are for different models or are of different types
    E8030000 The 24V output from the composite main power supply PCB is absent for 1 sec or more
    E805 The clock signal is absent for 5 sec or more after the fan drive signal has been generated. The detail codes of the fans in question are as follows:
    0001developing fan (FM1)
    0002fixing fan (FM2)
    0003curl reducing fan (FM4)
    0004curl reducing fan (FM5)
    0005electrical unit fan (FM3)
    E9010000The motor ready signal does not arrive within 1.3 sec after the pedestal main motor drive signal is generated
    ADF Error Codes
    E4200001 When the power switch of the host machine is turned on, the back-up data from the EEPROM cannot be read or the data that has been read has a fault
    E4210001 The back-up data cannot be written to the EEPROM, or the data that has been written has a fault
    E4220001 While the ADF is in standby, the communication with its host machine is disrupted for 5 sec or more; or, while the ADF is in operation, the communication with its host machine is disrupted for 0.5 sec or more
    Saddle Finisher-G1 Error Codes
    E5010001The communication between the finisher controller PCB and the puncher drive PCB is disrupted
    E5050001 When the main power is turned on, the checksum of the finisher controller PCB has a fault
    0002 When the main power is turned on, the checksum of the puncher driverPCB has a fault
    E5100001 The feeding roller does not leave home position when the feed motor is driven for 2 sec
    0002 The feeding roller does not return to home position when the feed motor is driven for 2 sec
    E5140001 The delivery belt does not leave home position when the stack delivery motor is driven for 3 sec
    0002 The delivery belt does not return to home position when the stack delivery motor is driven for 3 sec
    E5300001 The aligning plate (rear) does not leave home position when the alignment motor (rear) is driven for 3 sec
    0002 The aligning plate (rear) does not return to home position when the alignment motor (rear) is driven for 3 sec
    E5310001The stapler does no leave home position when the stapler/folder motor is driven for 1.5 sec
    0002The stapler does not return to home position when the stapler/folder motor is driven for 1.5 sec
    0003The clock signal is disrupted for 1 sec or more while the stapler/folder motor is driven
    E5320001The stapler unit does not leave home position when the stapler slide motor is driven for 4.5 sec
    0002The stapler unit does not return to home position when the stapler slide motor is driven for 4.5 sec
    E5370001The aligning plate (front) does not leave home position when the alignment motor (front) is driven for 3 sec
    0002The aligning plate (front) does not return to home potion when the alignment motor (front) is driven for 3 sec
    E5400001The paper surface sensor remains unchanged 10 sec after the tray ascent/ descent motor is driven
    0002The tray upper sensor goes ON while the tray is moving up.
    0003The clock for the clock sensor is disrupted for 10 sec or more while the tray ascent/descent motor is driven
    E5770001The paddle does not leave home position when the paddle motor is driven for 2 sec or more
    0002The paddle does not return to home position when the paddle motor is driven for 2 sec or more
    0003The stack ascent/descent guide does not leave home position when the paddle motor is driven for 2 sec or more
    0004The stack ascent/descent guide does not return to home position when the paddle motor is driven for 2 sec or more
    E5900001The puncher does not return to home position when the puncher motor is driven for 250 msec
    0002The clock from the puncher motor clock sensor is disrupted for 60 msec or more when the puncher motor is driven
    E592 In the course of sensor output automatic adjustment, the light-receiving voltage is 2.5 V or less even when the light-emitting voltage is set to 4.4 V. In the course of output automatic adjustment, the light-receiving voltage is 2.5 V or more even when the light-emitting voltage is set to 0 V. In the course of sensor output automatic adjustment, the light-emitting voltage is set to 4.4 V or more
    0001 to 0005Horizontal registration sensor
    0006Puncher waste full sensor
    E5930001The puncher not leave home position when the puncher shift motor is driven for 1 sec
    0002The puncher does not return to home position when the puncher shift motor is driven for 1 sec
    E5F10001The folding roller does not leave home position when the stapler/folder motor is driven for 1.5 sec
    0002The folding roller does to return to home position when the stapler/folder motor is driven for 3.5 sec or more
    0003The clock is disrupted for 1 sec or more while the stapler/folder motor is driven
    Finisher-J1 Error Codes
    E5000000The communication between the copier and the finisher is disrupted and is not corrected for 5 sec or less
    E5140000 At the start of the motor CW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON
    E5300000 The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go ON. The alignment motor (M4) is driven for a specific number of rotations, but the aligning plate home position sensor (S7) does not go OFF
    E5310000The stapling home position sensor (S16) does not go off 0.5 sec after the stapler motor is rotated CW. The stapling home position sensor (S16) dos not go ON with 0.5 sec after the stapler motor is rotated CW and, thereafter, the sensor does not go ON within 0.5 sec after the motor is rotated in reverse
    E5370000The aligning plate home position sensor (S6) does not go ON when the front alignment motor (M3) is driven for a specific number of rotations. The aligning plate home position sensor (S6) does not go OFF when the front alignment motor (M3) is driven for a specific number of rotations
    E5770000The return roller does not reach home position when the delivery motor (Ml) has been driven as much as will move it to the return roller home position sensor (S3)
    E5800000The delivery tray upper limit sensor (S13) goes ON while the delivery tray ascent/descent motor (M5) is in operation.
    The clock signal of the delivery tray ascent/descent motor clock sensor (S9) is not detected 15 times or more within 0.8 sec while the delivery tray ascent/ descent motor (M5) is in operation.
    The delivery tray paper height sensor (S10) does not go ON 4 sec after the delivery tray ascent/descent motor (M5) starts to move up.
    The delivery tray paper height sensor (S10) does not go OFF 4 sec after the delivery tray ascent/descent motor (M5) starts to move down
    E5850000 At the start of the motor CCW operation, the stack handling motor (M2) may be driven for a specific number of rotations; however, the stack delivery lever home position sensor (S8) does not go ON


    Canon GP200, GP215
    Код ошибкиОписание
    E000Fusing unit not heating up
    E001Fusing unit overheating
    E002Fusing unit not heating up
    E003Fusing unit not heating up
    E007Fusing film damaged or out of position
    E010Main motor lock
    E030Counter error
    E031Counter error at one option
    E032Electronic counter error
    E051Horizontal registration home position not found
    E064High voltage drive board abnormal output
    E100BD error
    E110Polygonal mirror motor not picking up speed
    E190RAM error
    E191Communication lost between the main board and the power supply
    E202Scanner home position not found
    E203
    E204
    E210Lens home position not found
    E212
    E220Exposure lamp blown or bad contact
    E240Main board
    E243Operation panel
    E261Main power supply or Main PCB
    E301Exposure intensity out of range
    E400ADF control board problem
    E401DF paper feed motor lock
    E402DF transport error
    E403DF paper transport error
    E404DF paper exit
    E411DF sensors problem
    E422Copier to DF-F1 communication lost
    E710Main board
    E711
    E712Paper feed error
    E716Paper feed unit error
    E717Communication to the copier controller is lost
    E800Auto shut-off relay malfunction
    E803Power supply output out of range
    E901Paper feed unit PCB malfunction


    Если Вы не смогли найти своей модели в этом разделе, то есть вероятность, что Ваш аппарат является аналогом одного из представленных здесь. Проверить это можно в разделе "Совместимость".


    Последнее обновление - 25 ноября 2008 г.

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